bl777 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how bl777 ("the Platform", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("Player", "User", "you") who access or use the bl777 website and its associated services. bl777 is committed to handling personal data responsibly and in accordance with internationally recognised data protection principles.

By registering an account on bl777 or by continuing to use the platform, you acknowledge that you have read and understood this Policy, and you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue your use of bl777 immediately and contact support to close your account.

This Policy should be read alongside the bl777 Terms & Conditions. Any capitalised terms not defined in this Policy carry the same meaning as in the Terms & Conditions. The most recent version of this Policy supersedes all prior versions; the effective date is displayed at the top of this document.

2 Data Controller

bl777 acts as the data controller for all personal information collected through the platform. As data controller, bl777 determines the purposes for which and the means by which personal data is processed. For all data-related enquiries, requests, or complaints, you may contact bl777 directly:

• Email: [email protected]
• Response Time: Within 30 days for formal data requests; within 12 hours for general support queries
• Language: English
• Availability: 24 hours a day, 7 days a week, 365 days a year

3 Information We Collect

bl777 collects personal information that is necessary to provide, operate, and improve our services. The categories of personal data we collect are described below.

3.1 Information You Provide Directly

When you register an account, complete identity verification, make deposits or withdrawals, or contact our support team, you provide us with personal information, which may include:

• Full legal name
• Date of birth (to verify you are aged 21 or above)
• Email address
• Mobile phone number
• Residential address (including city, district, and postal code)
• National ID Card (NID) number and/or scanned copy
• Passport or driving licence details (where provided for KYC purposes)
• bKash account number, Nagad account number, Rocket account number, or bank account details (for payment processing)
• Communications you send to our support team

3.2 Information Collected Automatically

When you access and use the bl777 platform, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location (country, division, city)
• Device type, operating system, and browser version
• Pages visited, session duration, and click-path data
• Date and time stamps of platform access
• Betting and gaming activity logs (markets accessed, bets placed, game rounds played)
• Login and logout events
• Referral source (how you arrived at bl777)

3.3 Information from Third Parties

bl777 may receive personal information about you from third-party sources, including:

• Identity verification service providers (used to cross-check KYC documents)
• Payment processors (bKash, Nagad, Rocket, Upay, and banking partners) to confirm transaction status
• Fraud prevention and anti-money-laundering (AML) screening databases
• Responsible gaming self-exclusion registers, where you have registered yourself

4 How We Use Your Information

bl777 processes your personal data for the following purposes and on the following legal bases:

bl777 will not process your personal data for any purpose incompatible with the purposes listed above without first obtaining your explicit consent or establishing an alternative lawful basis.

5 Cookies and Tracking Technologies

bl777 uses cookies, pixel tags, web beacons, and similar technologies to operate the platform and provide you with a personalised, secure experience. The following categories of cookies are used on bl777:

5.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core features such as user authentication, session management, and security. Without these cookies, bl777 cannot function. These cookies cannot be disabled.

5.2 Functional Cookies

Functional cookies remember your preferences (such as language settings and display preferences) to provide a more personalised experience. They do not track your activity across other websites.

5.3 Analytics Cookies

Analytics cookies help bl777 understand how players use the platform — which pages are most visited, where users drop off, and how platform performance can be improved. Data collected through analytics cookies is aggregated and anonymised wherever possible.

5.4 Managing Cookies

Most browsers allow you to control and delete cookies through browser settings. Please note that disabling certain cookies may affect the functionality of the bl777 platform. Clearing functional cookies will reset your saved preferences. For guidance on managing cookies in your specific browser, refer to the browser's official help documentation.

6 Sharing Your Information

bl777 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share your personal data with selected third parties only where it is necessary to deliver our services, comply with legal obligations, or protect our legitimate interests. The categories of recipients are as follows:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely for the purpose of processing your deposits and withdrawals.
• Identity Verification Partners: Third-party KYC providers used to verify the authenticity of identity documents submitted during account verification.
• Fraud Prevention Services: Anti-money-laundering and fraud screening databases, used to detect and prevent financial crime on the platform.
• Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming may receive pseudonymised player identifiers necessary to deliver their games. They do not receive your full personal profile.
• IT Infrastructure Providers: Cloud hosting and server management providers who store and process platform data under strict data processing agreements with bl777.
• Legal Authorities: Law enforcement agencies, regulatory bodies, or courts where bl777 is legally required to disclose personal data in response to a lawful request, court order, or subpoena.

All third parties with whom bl777 shares personal data are contractually obligated to process that data only for the specified purpose and to maintain appropriate security measures. bl777 remains responsible for ensuring these obligations are met.

7 Data Retention

bl777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player. Anonymised aggregated data may be retained indefinitely for statistical and platform improvement purposes.

8 Data Security

bl777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data in transit between your device and bl777 servers is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive data fields — including passwords, payment details, and identity document numbers — are encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within bl777 is restricted to authorised personnel on a strict need-to-know basis. All internal data access is logged and regularly audited.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their bl777 accounts for an additional layer of account security.
• Regular Security Audits: bl777 conducts regular penetration testing and vulnerability assessments to identify and address potential security weaknesses before they can be exploited.
• Incident Response: bl777 maintains a documented incident response plan. In the event of a personal data breach that is likely to affect your rights and freedoms, bl777 will notify affected players without undue delay.

9 Your Data Rights

As a player on bl777, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your request in English. We will respond within 30 days.

• Right of Access: You have the right to request a copy of the personal data bl777 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data bl777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): In certain circumstances, you have the right to request that bl777 delete your personal data. This right is subject to legal retention obligations — for example, transaction records required for AML compliance cannot be deleted on request.
• Right to Restrict Processing: You have the right to request that bl777 restrict the processing of your personal data in certain circumstances, such as while a correction request is being assessed.
• Right to Data Portability: Where processing is based on your consent or contract performance, you have the right to receive your personal data in a structured, machine-readable format.
• Right to Object: You have the right to object to bl777 processing your personal data where the legal basis is legitimate interest. You may also object at any time to receiving direct marketing communications.
• Right to Withdraw Consent: Where bl777 processes your data on the basis of consent (e.g., for marketing), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

10 Children's Privacy

If you are a parent or guardian and believe that your child has registered on bl777 or provided personal data to us, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay. bl777 takes the protection of minors extremely seriously and actively employs age verification checks during the registration process.

11 International Data Transfers

bl777 may transfer your personal data to servers or service providers located in countries other than Bangladesh. Where such international transfers occur, bl777 ensures that appropriate safeguards are in place to protect your data to at least the same standard as if it were processed within Bangladesh. These safeguards may include:

• Contractual data processing agreements that bind the recipient to equivalent data protection standards
• Transfers to service providers that operate under internationally recognised data protection certifications
• Where the recipient country provides an adequate level of data protection as assessed by internationally recognised standards

If you would like more information about the specific safeguards applied to any international transfer of your personal data, please contact us at [email protected].

12 Marketing Communications

bl777 may send you promotional emails, bonus notifications, and other marketing communications where you have given your explicit consent to receive them. Marketing communications may cover topics such as:

• New game launches and feature updates
• Seasonal promotions aligned with events such as Eid, Pohela Boishakh, IPL, BPL, and T20 World Cup
• Deposit bonus offers and loyalty rewards
• Platform maintenance notices and security updates

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any bl777 marketing email
• Updating your communication preferences in your account settings
• Contacting support at [email protected] and requesting removal from all marketing lists

Opting out of marketing communications does not affect your ability to use bl777 or receive essential account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.

13 Third-Party Links

The bl777 platform does not contain links to third-party websites for commercial or advertising purposes. All navigation within bl777 is internal. This Privacy Policy applies exclusively to data collected and processed by bl777. bl777 accepts no responsibility for the privacy practices of any external websites or services that may be referenced in user-generated content or third-party communications.

14 Changes to This Privacy Policy

bl777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform functionality. When material changes are made, bl777 will notify registered players via the platform or the registered email address on file. The "Last Updated" date at the top of this document will be revised accordingly.

Your continued use of bl777 following the effective date of any revision to this Privacy Policy constitutes your acceptance of the updated Policy. It is your responsibility to review this Policy periodically. The current version of this Policy always supersedes all prior versions.

15 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or bl777's data practices, please contact our Data Protection team:

• Email: [email protected]
• Subject Line: "Privacy Policy Enquiry" or "Data Rights Request"
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Formal data requests within 30 days; general queries within 12 hours
• Language: English
• Time Zone: Bangladesh Standard Time (BST, UTC+6)